Frequently Asked Questions

We want every experience with Inflatable Dudes® to be fun and worry-free. If you don’t see your question answered below, we’re just an email away. Contact us at contact@theinflatabledudes.com, and we’ll respond personally during our customer service hours:

Monday–Friday
9AM–6PM CT

General Information

Inflatable Dudes® are fun, inflatable punching bags designed for kids to enjoy physical activity and imaginative play. Simply inflate, and with our pre-filled sand base, you’ll experience enhanced bounce-back action that keeps the fun going, no matter how hard you punch! They’re perfect for both indoor and outdoor play, giving kids a fun way to get active while having a blast!

We offer a variety of designs including dinosaurs, ninjas, target bags, and more!

Yes! Inflatable Dudes® are perfect for both indoor and outdoor play.

YES!

No, an air pump is not included. You can use either an electric or manual pump to inflate your Inflatable Dude

Yes, we offer extended warranties for Inflatable Dudes® purchased directly from our official platforms: Website, Amazon.com, and Walmart Marketplace. Please check our warranty policy for full details on how to purchase or redeem your warranty.

Watch our "Us vs. Them" video to see how Inflatable Dudes® stand out from the competition! From our high-quality materials to our innovative designs, we’ve set the standard for fun, durable, and safe inflatable toys.

Care and Tips

  • Pick It Up, Don’t Drag: Keep your Inflatable Dude safe by lifting it instead of dragging across rough ground. This helps avoid wear and tear on the bottom.

  • Be Gentle with the Arms: Don’t pull, tug, or twist the arms or features because they’re not built for that kind of action! Pulling on them can cause leaks or weakened seams.

  • Keep Sharp Things Away: Sharp objects like pins, scissors, or rocks can tear the material, so always make sure your Inflatable Dude’s play area is free of them.

  • Supervise the Fun: Kids should be bouncing, punching, and playing, but not standing or jumping on the Inflatable Dude. For sitting, make sure it’s no more than 100 lbs.

  • Play on Smooth Surfaces: Grass, carpet, or soft mats are the best spots for your Inflatable Dude. These smooth surfaces help it stay in top shape.

  • Keep It Cool (or Warm!): Don’t use or store your Inflatable Dude in temperatures over 120°F or under 32°F. Extreme heat or cold can mess with the material, so store it in a cool, dry place to keep it lasting longer.

  • Keep It Clean, Keep It Fun: Use a soft cloth with mild soap and water to wipe down your Inflatable Dude. No harsh cleaners or scrubbers, please!

  • Don’t Overinflate: If the seams look like they’re stretching or bulging, let a little air out. Overinflation can make your Inflatable Dude feel too tight, putting stress on the seams.

  • Don’t Underinflate: If your Inflatable Dude is sagging or looks a bit floppy, it’s time to add a few more puffs of air!

  • Proper Inflation: Your Inflatable Dude should feel firm but have a little give when pressed, standing tall and smooth without sagging or bulging. This ensures the perfect balance for fun and durability!

Shipping and Orders

Yes! We offer free standard shipping on all orders within the U.S., except for Hawaii and Alaska.

Standard shipping typically takes 3-7 business days, depending on your location. Place your order by 2pm for same day processing.

Expedited shipping typically takes 2 business days, depending on your location. Place your order by 2pm for same-day processing.

We currently only ship domestically from our website. However, you can order our products internationally through our Amazon Store. Please note, that international returns for items purchased via Amazon must be processed through the Amazon platform, as we are unable to handle returns directly from international orders placed on Amazon.

Payment Options

We accept a variety of payment options to make your purchase easy and convenient! You can pay using:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Klarna: Buy Now Pay Later options (Pay in 3 installments or Pay in 30 days)

  • Apple Pay

  • Google Pay

  • Amazon Pay

  • Pay in 3 installments: Spread the cost of your purchase into 3 interest-free installments. The first payment is made at the time of purchase, and the remaining installments are scheduled automatically every 30 days.

  • Pay in 30 days: Make your purchase today, try it out, and only pay for what you keep. You can pay up to 30 days later, interest-free, with no fees when you pay on time.

Refunds & Returns

We want you to be completely satisfied with your Inflatable Dude! If you experience any defects or receive something different than expected, we offer a replacement or full refund within 90 days of purchase. Replacements are typically sent within 3-5 days of contacting us.

Simply reach out to us via email at contact@theinflatabledudes.com to start the return process.

If you purchased your Inflatable Dude from Amazon.com or Walmart.com and it's within 30 days, please contact their customer support for assistance. After 30 days, feel free to reach out to us directly, and we’ll help you resolve any issues according to our 90-day return policy. Please note, the product must have been purchased directly from our official store (and not a 3rd party seller) on Amazon.com or Walmart.com to qualify for this return policy.

Refunds are determined by the nature of the defect, how the product was used, and any inconvenience caused. We aim to provide fair solutions for each case.

If you purchased your Inflatable Dude internationally on Amazon, you may process your return through Amazon’s customer support. Unfortunately, we are unable to process returns for international orders purchased outside of Amazon.com.

Yes, we can help! Please provide a picture of the defect and any details you know about the purchase, such as the approximate date or the city it was shipped to. While we may not be able to process a full refund without the original order information, we’ll do our best to assist you. If eligible, we can offer a replacement to ensure you're taken care of.

Customer Support

If you need assistance, email us at contact@theinflatabledudes.com. We’re happy to help during our customer service hours: Monday to Friday, 9AM–6PM CT.