Defective product? Contact us within 90 days of your purchase date to receive your choice of a replacement or refund.

Received it as a gift but don’t have access to the original order details? We can still help!

Please provide a picture of the defect and any details you might know about the purchase, such as the approximate date or the city it was shipped to. While we may not be able to process a full refund without the original order information, we’ll do our best to ensure you’re taken care of, including offering a replacement if eligible.